Terms of Service

Please read these Terms of Service carefully before using the website caferiomexican.click or any services offered by Cafe Rio. By accessing or using our website, placing an order, or otherwise engaging with our services, you agree to be legally bound by these Terms of Service. If you do not agree with any part of these terms, you must discontinue use of our website and services immediately.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "you," or "your") and Cafe Rio ("Company," "we," "us," or "our"), governing your access to and use of the website located at caferiomexican.click (the "Site"), as well as any related services, features, content, applications, and functionality offered by Cafe Rio (collectively, the "Services").

By accessing the Site, creating an account, placing a food order, signing up for a loyalty program, subscribing to communications, or otherwise interacting with our Services, you affirm that:

• You are at least eighteen (18) years of age, or the age of majority in your jurisdiction, whichever is greater;
• You have the legal authority and capacity to enter into a binding contract;
• You have read, understood, and agree to be bound by these Terms and our Privacy Policy;
• If you are using the Services on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Your continued use of the Site or Services following any updates to these Terms shall constitute acceptance of such updated Terms. Cafe Rio reserves the right to modify these Terms at any time, and it is your responsibility to review this page periodically for changes.

2. Description of Services

Cafe Rio operates as a food service business offering Mexican-inspired cuisine, including but not limited to burritos, tacos, salads, enchiladas, quesadillas, and related food and beverage items. Our Services include, without limitation:

• Online Ordering: The ability to browse our menu, customize food selections, and place pickup or delivery orders through our Site;
• Menu Information: Displaying current menu items, pricing, nutritional information, ingredients, and allergen disclosures;
• Catering Services: Facilitation of group orders and catering inquiries for events, corporate functions, and private gatherings;
• Loyalty and Rewards Programs: Enrollment in loyalty programs that may offer points, discounts, or promotional benefits;
• Customer Support: Communication channels including email support for order inquiries, complaints, and general assistance;
• Promotional Communications: Sending newsletters, special offers, and promotional materials to users who have opted in;
• Gift Cards: Purchasing and redeeming digital or physical gift cards for use at Cafe Rio.

Cafe Rio makes no representation that all menu items, services, or promotions advertised on the Site are available at all locations or at all times. Availability of specific items may vary by location, time of day, and other factors. We reserve the right to modify, suspend, or discontinue any Service (or any portion thereof) at any time with or without notice.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

As a condition of your use of the Services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use;
• Use the Services solely for lawful purposes and in compliance with all applicable federal, state, and local laws;
• Comply with all applicable United States laws and regulations, including the Federal Trade Commission Act, the Computer Fraud and Abuse Act, and applicable state consumer protection statutes;
• Respect the intellectual property rights of Cafe Rio and third parties;
• Not misrepresent your identity or affiliation with any person or entity;
• Pay all charges incurred through your account at the prices in effect when such charges are incurred.

3.2 Prohibited Activities

You expressly agree that you will NOT engage in any of the following activities:

• Using the Site or Services for any fraudulent, unlawful, or harmful purpose;
• Placing false, fictitious, or fraudulent orders;
• Using automated systems, bots, scrapers, spiders, or crawlers to access the Site without our express written permission;
• Attempting to gain unauthorized access to any portion of the Site, server, or network connected to the Site;
• Uploading or transmitting viruses, malware, ransomware, or any other malicious code;
• Engaging in any activity that disrupts or interferes with the proper functioning of the Site or Services;
• Collecting or harvesting personal information of other users without their consent;
• Impersonating Cafe Rio, its employees, representatives, affiliates, or other users;
• Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of any aspect of the Site;
• Using the Services to send unsolicited communications, spam, or chain messages;
• Violating any third-party rights, including intellectual property, privacy, or publicity rights;
• Engaging in any conduct that, in our sole discretion, is harmful to other users, third parties, or the reputation of Cafe Rio;
• Circumventing or attempting to circumvent any security measures or access controls of the Site;
• Reselling, sublicensing, or commercially exploiting any aspect of the Services without our prior written consent.

Violation of any of the foregoing prohibitions may result in immediate termination of your account, legal action, or referral to law enforcement authorities, as we deem appropriate in our sole discretion.

4. Intellectual Property Rights

4.1 Ownership

All content, materials, and elements available on or through the Site and Services, including but not limited to text, graphics, logos, icons, images, photographs, video clips, audio recordings, software, source code, user interface designs, trademarks, service marks, trade dress, and the overall look and feel of the Site (collectively, "Intellectual Property"), are the exclusive property of Cafe Rio or its licensors and are protected under applicable United States and international intellectual property laws, including the United States Copyright Act (17 U.S.C. § 101 et seq.) and the Lanham Act (15 U.S.C. § 1051 et seq.).

4.2 Limited License to Users

Subject to your compliance with these Terms, Cafe Rio grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Services solely for your personal, non-commercial purposes, such as browsing menu items and placing food orders. This license does not include:

• Any resale or commercial use of the Site or its contents;
• Any collection or use of product listings, descriptions, or prices;
• Any derivative use of the Site or its contents;
• Any downloading or copying of account information for the benefit of a third party;
• Any use of data mining, robots, or similar data gathering and extraction tools.

4.3 User-Generated Content

If you submit, post, upload, or otherwise make available any content on or through the Services (including reviews, photos, comments, or feedback), you grant Cafe Rio a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with operating and promoting the Services. You represent and warrant that you own or have the necessary rights to grant this license and that such content does not infringe the rights of any third party.

4.4 Trademark Notice

The "Cafe Rio" name and logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Cafe Rio or its affiliates. You may not use such marks without the prior written permission of Cafe Rio. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

5. Payment Terms

5.1 Pricing and Fees

All prices displayed on the Site are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes, as well as any delivery fees, service charges, or gratuity as applicable. Cafe Rio reserves the right to change prices at any time without prior notice. The price applicable to your order will be the price displayed at the time you complete your transaction.

5.2 Payment Methods

We accept payment through major credit cards (Visa, MasterCard, American Express, Discover), debit cards, digital payment platforms, and any other payment methods displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize Cafe Rio (or its authorized payment processor) to charge your payment method for the total amount of your order, including applicable taxes and fees.

5.3 Order Confirmation

Upon successful placement of an order, you will receive a confirmation notification via email or through the Site. This confirmation does not constitute acceptance of your order by Cafe Rio. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. However, if your order is incorrect, incomplete, or you have experienced a quality issue, please contact us at [email protected] within twenty-four (24) hours of receiving your order. Refunds or replacements are issued at the sole discretion of Cafe Rio based on the circumstances of each individual case.

5.5 Gift Cards

Gift cards purchased through the Site are subject to the terms and conditions printed on or accompanying the gift card. Gift cards have no cash value unless required by applicable law, are non-refundable, and may not be redeemed for cash. Cafe Rio is not responsible for lost, stolen, or damaged gift cards.

6. Disclaimers and As-Is Basis

THE SITE AND ALL SERVICES, CONTENT, INFORMATION, AND MATERIALS MADE AVAILABLE THROUGH OR IN CONNECTION WITH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, CAFE RIO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE PRACTICE;
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE SITE;
• WARRANTIES REGARDING THE SUITABILITY OF ANY FOOD ITEM FOR ANY PARTICULAR DIETARY NEED, RESTRICTION, OR MEDICAL CONDITION.

Cafe Rio does not warrant that any nutritional or allergen information provided on the Site is complete or accurate. Customers with food allergies or special dietary requirements should consult directly with our staff before placing an order. Cross-contamination may occur in our food preparation areas, and we cannot guarantee that any menu item is entirely free from allergens.

Any reliance you place on information available through the Site is strictly at your own risk.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CAFE RIO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS;
• PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE TRANSMITTED THROUGH THE SITE BY ANY THIRD PARTY;
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR INFORMATION, OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES;
• FOOD-RELATED ILLNESS OR ADVERSE REACTIONS NOT CAUSED BY OUR DIRECT NEGLIGENCE.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, CAFE RIO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF: (A) THE AMOUNT PAID BY YOU TO CAFE RIO IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE CLAIM OR EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).

Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages, and in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Cafe Rio, its parent company, subsidiaries, affiliates, officers, directors, shareholders, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law, rule, or regulation;
• Your use or misuse of the Site or Services;
• Your User-Generated Content submitted to the Site;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or consumer protection rights;
• Any fraudulent, negligent, or willful misconduct on your part;
• Any dispute between you and any third party arising from your use of the Services;
• Any misrepresentation made by you in connection with the Services.

Cafe Rio reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without the prior written consent of Cafe Rio. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

9. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the laws of the state applicable to Cafe Rio's principal place of business, without giving effect to any conflict of law or choice of law provisions that would cause the application of the laws of any other jurisdiction.

To the extent any legal action or proceeding is permitted under these Terms and not subject to mandatory arbitration, you consent to personal jurisdiction and venue in the appropriate federal or state courts located in the United States. You waive any objection to the laying of venue of any such proceeding in such courts and waive any objection that such courts are an inconvenient forum.

These Terms shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, which is expressly excluded.

Nothing in this Section shall prevent Cafe Rio from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Cafe Rio in writing at [email protected] and provide a written description of the dispute, the specific relief sought, and your contact information. The parties agree to attempt to resolve any dispute informally for a period of at least thirty (30) days from the date of notice before pursuing formal dispute resolution.

10.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms, the Site, or the Services, including the formation, validity, enforceability, interpretation, performance, or breach of these Terms, shall be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

10.3 Class Action Waiver

YOU AND CAFE RIO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Cafe Rio agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

10.4 Exceptions to Arbitration

Notwithstanding the foregoing, the following disputes are not subject to mandatory arbitration: (a) disputes or claims that qualify for small claims court in a jurisdiction where you reside; (b) disputes concerning the validity, infringement, or enforceability of either party's intellectual property rights; and (c) requests for emergency injunctive or other equitable relief to prevent imminent harm.

11. Term and Termination

11.1 Term

These Terms are effective as of the date you first access or use the Services and will remain in full force and effect until terminated in accordance with the provisions hereof.

11.2 Termination by You

You may terminate your account or discontinue use of the Services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations accrued prior to termination, including outstanding payment obligations.

11.3 Termination by Cafe Rio

Cafe Rio reserves the right, in its sole discretion, to suspend or terminate your access to the Services at any time, with or without notice and without liability to you, for any reason, including but not limited to:

• Violation of these Terms or any applicable law;
• Suspected fraudulent, abusive, or illegal activity;
• Conduct that we determine is harmful to other users, third parties, or our business interests;
• Cessation of the Services or any portion thereof.

11.4 Effect of Termination

Upon termination of these Terms or your account, your license to use the Services immediately ceases. All provisions of these Terms that by their nature should survive termination shall continue to apply, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, limitation of liability, and dispute resolution provisions.

12. Changes to These Terms

Cafe Rio reserves the right to modify, amend, or update these Terms at any time in its sole discretion. We will notify you of material changes by:

• Posting the updated Terms on this page with a new "Last Updated" date;
• Sending an email notification to the address associated with your account (where applicable); or
• Displaying a prominent notice on the Site.

Your continued use of the Site or Services after the effective date of any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, your sole remedy is to cease using the Services and, if applicable, close your account.

We encourage you to review these Terms periodically to stay informed of any updates. The most current version of the Terms will always be available at caferiomexican.click.

13. Third-Party Links and Services

The Site may contain links to third-party websites, platforms, or services that are not owned or controlled by Cafe Rio. These links are provided for your convenience only. Cafe Rio has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse, warrant, or guarantee the offerings of any third-party entities or their websites.

We strongly encourage you to review the terms and conditions and privacy policies of any third-party websites or services that you visit. Your use of third-party websites is entirely at your own risk and subject to the terms and conditions of such third parties.

14. Privacy and Data Protection

Your privacy is important to us. Our collection, use, disclosure, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference and is available on our Site. By using our Services, you consent to the collection and use of your personal information as described in our Privacy Policy.

To the extent applicable, Cafe Rio complies with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable state and federal privacy laws. If you are a California resident, you may have certain rights with respect to your personal information, including the right to know, delete, and opt-out of the sale or sharing of personal data.

15. Accessibility

Cafe Rio is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards. If you experience any difficulty accessing any portion of our Site or Services, please contact us at [email protected] so that we may assist you and address any issues.

16. Force Majeure

Cafe Rio shall not be liable for any failure or delay in performance under these Terms resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, civil unrest, labor disputes, power outages, internet service disruptions, supply chain interruptions, or any other events of force majeure. In the event of such an occurrence, Cafe Rio will make commercially reasonable efforts to resume normal operations as promptly as possible.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, void, unenforceable, or contrary to applicable law, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect or impair the remaining provisions of these Terms, which shall remain in full force and effect.

The parties acknowledge and agree that each provision of these Terms is intended to be severable from the others, and that the absence of any severed provision does not affect the validity and enforceability of the remaining Terms.

18. Entire Agreement and Waiver

These Terms, together with our Privacy Policy and any other legal notices or agreements published by Cafe Rio on the Site, constitute the entire agreement between you and Cafe Rio with respect to the use of the Site and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter.

No waiver by Cafe Rio of any right or remedy under these Terms shall be deemed a waiver of any subsequent right or remedy. A waiver shall only be effective if made in writing and signed by an authorized representative of Cafe Rio. The failure of Cafe Rio to enforce any provision of these Terms shall not be construed as a waiver of that provision or the right to enforce it in the future.

19. Electronic Communications

By using the Services, you consent to receive electronic communications from Cafe Rio, including notices, disclosures, and other information about the Services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You may withdraw your consent to receive certain electronic communications at any time by contacting us or using opt-out mechanisms provided in our communications, subject to the limitations described in our Privacy Policy.

20. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, please do not hesitate to contact us using the information provided below. We will make every effort to respond to your inquiry in a timely and professional manner.

These Terms of Service were last reviewed and updated on April 26, 2026. All rights reserved. © 2026 Cafe Rio. Unauthorized reproduction or distribution of any content from this Site is strictly prohibited.